Really happy . Renee was a terrific help to me when i had to book tickets at short notice
I deal with foreign exchange only
Busy place. Need to go when you have a lot of time...
Very disappointed with their service, would never use them again!We stepped out of our comfort zone and decided to do something we wouldnt usually do, and put our trust in Flight Centre Bendigo to organise a short holiday to Queensland. BIG MISTAKE, HUGE MISTAKE. We were very specific as to what we were after, which included a luxurious and clean accommodation, a nice car and to go to a dinner show and a theme park, during a short 3 night, (romantic) stay in Queensland. We were very disappointed with the holiday they organised for us, for starters they booked us into the Q1 Resort and spa which sounded great and looked great on the internet, but was nothing more than dirty badly managed serviced apartments.The rooms we were shown all looked tired and in need of a good clean, paint, proper curtains. The furniture was dated dirty and tired furniture, the bed was hard (no topper) and had a big wire seam down the middle. There was a long blond hair on the bed, the cushions on the lounge were full of stains, the airconditioning vent was full of lint, black hair was found on the shelves in the closet area, there was a filthy toilet brush next to the toilet, and these were only a few issues. We refused to stay there and had to make other arrangements ourselves. It took over a week for flight centre bendigo to organise a refund of just over $500 for 3 nights accommodation (no wonder the place was a dump, they only used $500 out of our $2560 budget on accommodation). Not sure what we would have done if we didnt have extra cash in the bank. We were left to organise our own alternative accommodation as the staff member who was assisting us had to leave work to pick up his child from daycare and left the office and us in a predicament. We were booked in to a dinner show for the evening after arriving at our destination, However on the way to the airport were told that our show had been changed to the evening on the afternoon we arrived. So it was a mad rush to reorganise accommodation and be at the show on time. Youll save money if you book your own holiday and accommodation. After adding all our costs. We would have saved $300 paying full price for everything, however I found out that you can get great deals if you book when you get there rather than in advance. Never again!!!
Always very flexible and helpful (we've booked 4 times now through them). Very supportive when political unrest caused rerouting of part of our trip - an alternative sorted within 24 hrs.
Flight Centre Bendigo is an Australian Travel Agency based in Bendigo, Victoria. Flight Centre Bendigo is located at 46 Mitchell St, Bendigo VIC 3550, Australia.
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